AboutQubitunesCody Block
Support

Support

Send us a message if you have any questions. we usually reply within 48 hours.
info@qubs.toys

FAQs

Yes! There’s a great selection of games available for Qubitunes and we’re adding more all the time. Check out our selection on www.qubs.toys or with your favorite retailer. And don’t forget the Expansion sets for Little Maestro, Sounds of the Farm and The Jamming Tour Band. With these sets you can add even more fun!

It seems like magic, right?! The Qubitunes play stage and blocks use RFID tags embedded in the wood. RFID is a wireless communication technology, similar to how contactless payment works. Just like a credit card’s hidden tag communicates with a terminal, Qubitunes uses RFID to connect the play stage with the blocks, enabling seamless, invisible reading of the sounds coded into the tags. Isn’t that cool?

Check that you haven’t placed a block right in the very middle where the four play stage quadrants meet. Qubitunes is smart but only stack the blocks 2 high to make sure all of them are read correctly.

Place the conductor on stage to take the musicians from warming up to playing

When Qubitunes is telling you a story from The Groblies it will play to the end. To change to a new story press and hold the left button to go back to the main menu.

Amazing, you’re well on your way to becoming an awesome musician. On Sampler Yo use the left hand dial to advance the music track to a different part of the melody. On The Jamming Tour Band and Little Maestro use the same dial to choose a different music genre or piece of music.

Qubitunes works hard and needs some time to restore. It should take your play stage 4 hours to recharge. The LED light will turn off when Qubitunes is fully charged.

The first time you use Qubitunes you need to connect to Wi-Fi to get the play stage set-up. Download the Qubitunes app on your iOS or Android phone and connect your Qubitunes to Wi-Fi by following the app prompts. Select your language and wait for your play stage to update to the latest software. When the play stage is on, connected to the charging cable and no game cartridge is inserted for 30 seconds then Qubitunes will automatically update.

Make sure your phone has Bluetooth and Wi-Fi turned ON and that your Qubitunes is not far from your Wi-Fi router. Also make sure that your router is connected to the internet and pay attention to entering the correct Wi-Fi password in the app.

Make sure you’ve turned on “Maximise Compatibility” in your Personal Hotspot settings.

Check that your router offers a 2.4GHz access point. Qubitunes is not 5GHz compatible.

No, that’s just confusing – poor Qubitunes. You need to match the correct game cartridge with the corresponding blocks.

Please download the Cody Instruction leaflet here. For more information contact us.

Once we receive your toy we will inspect it and notify you that we have received it and advise on whether a refund is due. If the refund is approved we will initiate a refund to your original method of payment. We can’t control the time your payment provider may take to refund you, but typically refunds can take up to 28 days.

We’re sorry we haven’t met our high standards in this case. Please contact us and we’re arrange for a refund or replacement toy.

Connect to the Cody App and update your product to the latest firmware. It’s simple and fast and ensures your toys perform at their best.

We offer a warranty period of up to 2 years for purchases made in the EU, UK and Switzerland and 1 year for purchases from the rest of the world. This covers manufacturing defects – we can’t cover anything lost or broken.

Yes, Cody was previously available in an exclusive and limited run for Kickstarter and select Education channels. This Cody is 20% smaller, has 4 wheels instead of 2 and some new design blocks and is available for everyone to enjoy.

No, Cody Block is rechargeable so you’ll never need to buy additional batteries. Plus, it means we create less waste. Just be sure to detach Cody’s top block from his wheel block when you finish playing to make his battery last longer.

To have the best chance of receiving your CODY order in time please place it by December 18. We cannot guarantee delivery due to local courier service provision but this should allow enough time.

Play Stage

Download the Qubitunes app

Configure your Qubitunes play stage and update content over Wi-Fi to keep your product up to date and keep it growing with your kids.
Download for iOSDownload for Android
Play Stage

Download the Cody Block app

Our toys are designed to be future-proof. To update to the latest software, simply download the Cody Block App from your app store, connect to your product via Bluetooth and follow the directions.
Download for iOSDownload for Android

Need help or inspiration?

Download our leaflets and guides

Cody's City Guide
English
Starter pack leaflet
English
U-Turn expansion set leaflet
English
Repeat expansion set leaflet
English
Record and play expansion set leaflet
English
City map set leaflet
English
Cody's City Guide
German
Starter pack leaflet
German
U-Turn expansion set leaflet
German
Repeat expansion set leaflet
German
Record and play expansion set leaflet
German
City map set leaflet
German
Cody's City Guide
Italian
Cody's City Guide
Norwegian
Cody's City Guide
French
Cody's City Guide
Danish
Cody's City Guide
Finnish
Cody's City Guide
Swedish

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